About InBold:

InBold is a brand new strategic, 360º creative communication agency, forged from the successful merger of Essencius and The Color Club. We are built on a foundation of over 47 years of combined expertise, united by a passion for crafting outstanding brand narratives and creating stories that resonate globally. With a team of 130+ story hunters, creators, and facilitators across the Scandinavia and Vietnam, we deliver comprehensive brand and communication strategies, expert consultancy, and innovative communication activities. We are deeply invested in leveraging AI and digital tools to scale communication assets and drive impact for our clients worldwide.

The Opportunity: Head of Project Management (Agency)

We are seeking a dynamic and experienced Head of Project Management to lead and inspire our Project Management teams across all InBold offices. This is a pivotal leadership role responsible for shaping the future of our project delivery, optimizing workflows, and fostering a culture of growth and excellence within the department. You will play a critical role in ensuring cost-efficient execution, timely deliveries, and building strong, lasting client relationships that drive retention and upsell opportunities.

Key Responsibilities:

Team Leadership & Development: Lead, mentor, and develop a high-performing, diverse team of project and client managers. Support developing the project management roles in Scandinavia. Foster a collaborative and communicative environment across all office locations. Conduct performance reviews and provide continuous feedback.
Strategic Oversight: Develop and implement departmental strategies aligned with InBold‘s overarching business goals. Define key performance indicators (KPIs) and success metrics for project and client management.
Operational Excellence: Optimize project management processes, workflows, and resource allocation to maximize efficiency and profitability. Implement and refine project management tools and methodologies to ensure seamless delivery.
Client Success & Growth: Collaborate with business development and partners to attract new clients and build robust relationships with existing ones. Ensure exceptional client satisfaction, leading to high retention rates and identifying upsell opportunities. Participate in key client negotiations and proposal development.
Financial Stewardship: Manage the department‘s budget effectively, monitoring expenses and identifying opportunities for cost optimization while maintaining quality.
Performance Analysis & Reporting: Analyze project and departmental performance data, reporting key insights and recommendations to agency leadership.
Cross-Functional Collaboration: Work closely with partners and team leads and stakeholders across departments to enhance collaboration and streamline project execution.
Mentoring & Training: Provide guidance, training, and support to team members, ensuring their continuous development and adaptability in managing diverse projects.

Qualities and Experience:

Bachelor‘s degree or higher in Business Management, Marketing, or a related field.
Minimum of 5+ years of relevant project and client management experience within an International communication or marketing agency environment is an advantage.
Experience working with projects spanning branding, communication, creative campaigns, production, digital, Social Media and events.
Proven leadership experience, including recruiting, mentoring, and managing teams.
Advanced level of English communication (written and verbal).
Demonstrated ability to think strategically and drive process improvement.
Excellent interpersonal skills and a natural ability to build rapport and foster collaboration.
A proactive, hands-on approach with a positive, can-do attitude.
Exceptional organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Adaptability and resilience when faced with new challenges.

Working Schedule:

This role requires flexibility to collaborate with international clients and teams across multiple time zones. The working location is daily from our office in Saigon.

What We Offer:

An exciting and international working environment at the forefront of creative communication and AI innovation.
The opportunity to be a key member of the agency leadership team, shaping the future direction of InBold.
Significant opportunity for professional growth and impact.
Potential for partnership in the company.

Join Our Journey:

If you are a seasoned project management leader with a passion for building high-performing teams and driving client success in a dynamic agency setting, we encourage you to apply.

To Apply:

Please submit your CV and cover letter to: recruit@inbold.com

Personal Information Usage Agreement:

By submitting your CV, you authorize InBold Company Limited to use your information for recruitment purposes. We are committed to keeping your information confidential and utilizing it solely for evaluating your application and contacting you regarding the recruitment process.

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